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Payment methods
Currently we support different variety of cryptocurrencies as our main payment method.
Returns
We accept returns within 14 calendar days of the delivery of the package.
The product must be in the same condition that you receive it, unused and undamaged in
any way.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.
If the product is damaged or used in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
Shipping costs are non refundable and will be deducted from the refund amount.
You will be responsible for all shipping costs.

If anything is unclear or you have more questions feel free to contact us: support@ergohaven.xyz
Exchanges
We can exchange items that are defective or came damaged for the same item.
Contact us if you need a replacement: support@ergohaven.xyz
Warranty
We offer a 12 month warranty on our keyboards from the day of the delivery of the package.
If the product stops working properly within 12 months, you are eligible to send the item back for repair, in case if the repair is not possible the item will be replaced for the same or similar item.
You will be responsible for all shipping costs.

This Warranty does not cover:
  • damage caused by resoldering, upgrades, modifications, expansions;
  • cosmetic damage and normal wear and tear, including scratches, dents and chips.
  • external causes: liquid contact, fire, earthquake, etc.;
Contact us: support@ergohaven.xyz